About Us:

Xcel Service and Repair offers a friendly, experienced staff to meet the service and repair needs of area businesses - from big corporations to small business owners. Xcel specializes in Light to Medium Duty Trucks, but can handle cars, SUV′s, and pull behind trailers or goosenecks. Xcel Service and Repair has been providing quality fleet maintenance and repair in North Central WV since 2013.

A fleet of vehicles is a major investment, and it is our goal to make sure each vehicle is back on the road as quickly as possible.

What we Promise
We work with the best materials available and provide a guarantee on labor. We never compromise quality for time and give our clients realistic timeframes that accommodate their schedules. Integrity is the cornerstone of our business, and we strive for honest customer service and quality work-doing it right the first time to avoid costly comebacks. Feedback from customers is always valued.

Who we are
Xcel Service and Repair is locally owned and operated by husband/wife duo, John and Heather Williams. While working in the oil field industry for over 16 years, John Williams noticed the need for a truck repair shop in the area to offer integrity in business with quality work in a timely fashion. In May 2013, he and Heather took a leap of faith and opened their own business with solid core values, offering just that.

John is a graduate of Philip Barbour High School and the Ohio Diesel Technical Institute. He has 30+ years of experience. John spent the first half of his career working on oil field trucks and equipment at BJ Services/Baker Hughes. During the last ten years, he has honed his skills working on a plethora of vehicles from farm tractors to Fuso′s. John is a gifted mechanic with troubleshooting skills, a skilled welder, and knowledgeable fabricator. His compulsive attention to detail means he won′t settle for less than the best in any work he does. John′s hobbies include working on his project vehicles and riding his Harley.

Heather is Stonewood native and graduate of Washington Irving High School. Post high school, she received an associate degree from Fairmont State University becoming a Registered Veterinary Technician. Heather spent the first half of her career working at several local veterinary hospitals. She then returned to Fairmont State University to complete her bachelor′s degree in Allied Health Administration in 2010, with a focus on business. She worked as the Health and Safety Director at the American Red Cross for NCWV for some time. Then the opportunity arose to work with John at a local repair shop. Soon after working together for someone else, the vision was cast to start their own business, and the rest is history. Heather′s favorite past time is teaching. She has done so for over 20 years teaching teenagers and children in her local church.

CORE VALUES

Before Xcel was ever born, owners John and Heather made a commitment to remain true to a few core values that set them apart.

EXTREME INTEGRITY We say what we do and do what we say. Integrity is our most important value. We strive to be truthful and honest in everything we do, offering honesty and transparency in repairs and pricing with our customers.	Excellence It is our core belief a job should be done right the first time. This may require more time to get it done right, but at the end of the day, we want to provide excellent work that we can be proud to put our name on.
Trustworthy and Reliable We work hard to gain and keep the trust of our customers by providing honest, consistent service. Our goal is to educate our customers of what is needed, so the customer can make an informed decision.	Customer Centered We live by the golden rule. We want to treat our customers, as we would want to be treated if we were in their shoes. We think about our customers? needs and how we can serve them better providing the best service we can offer.

LOCATION-In Stonewood Industrial Park

Current location photo

Offer a waiting room, water and coffee and free wi-fi.